•
Installed
inside
unprotected
enclosures
/
buildings:
Enclosures
/
Buildings
are
not
fitted
with
intruder
detection
equipment to inform security response to react immediately to prevent damages, tampering and theft of equipment.
•
Normal
padlocks
are
cut-off
easily
by
intruders
to
gain
access
to
the
inside
of
enclosures
and
repair
and
maintenance
teams
are
only
aware
of
these
conditions
when
it
gets
reported
which
can
be
at
times
days’
after
it
has
been
vandalized.
Tampering
with
electrical
equipment
especially
meters
can
easily
be
done
unnoticed
by
the
Municipality’s
own
staff
or
any other person having access to the enclosure.
•
Inaccessible Meters:
A large number of consumption meters are installed inside the dwellings of customers.
These
difficult
/
inaccessible
meters
for
the
staff
of
the
Municipality
is
making
it
easy
for
the
customer
to
tamper
with
their
installed
meter
and
is
making
it
a
nightmare
for
the
Municipality
to
exercise
proper
control
and
monitoring
over
these
meters.
Maintenance
and
repairs
are
also
difficult
which
result
that
the
useful
lifespan
of
the
meters
is
decreased
much
sooner.
•
Outdated
Pre-payment
Metering
Technology:
Different
meters
with
different
technology
are
installed
in
all
areas
of
the
Municipality.
Most
of
the
older
type
of
pre-payment
meters
are
a
challenge
for
customers
when
it
comes
to
the
loading
of
purchased
tokens
and
more
than
often
the
Municipality’s
own
staff
needs
to
load
tokens
for
customers
which
is
time
consuming and costly especially when it is done after hours.
Pilot
wire
type
of
pre-payment
meters
become
a
challenge
when
there
are
cable
faults
as
it
is
almost
impossible
to
locate
a fault on the pilot wires.
Certain
wireless
communication
meters
are
also
a
challenge
as
they
are
limited
in
range/distance
to
ensure
proper
communication between the customer keypad and meter, exposed to interference of other transmitting frequencies etc.
The
over
complication
of
“smart
metering”,
some
systems
focus
more
on
all
the
1000’s
of
features
the
meter
has,
instead
of focusing on the efficiency and quality of the meter and metering management system.
•
Outdated
Conventional
(Credit)
Consumption
Meters:
There
are
still
a
large
number
of
conventional
meters
that
are
installed
throughout
the
Municipality.
Conventional
meters
are
challenging
as
physical
meter
readings
need
to
be
obtained
on
a
monthly
basis
to
produce
an
“accurate”
customer
bill,
which
in
itself
becomes
a
challenge
and
utilizes
more
human
resources
which
is
also
costlier.
The
calibration
of
the
meters
is
a
challenge
as
different
calibration
setting
were
utilized
years ago in comparison with today.
Consumption
can
be
read
incorrectly,
not
read
at
all
or
can
be
estimated
where
there
are
access
challenges
to
reach
the
meter.
Customers
are
not
in
control
and
can’t
monitor
their
consumption
in
comparison
with
pre-paid
and
smart
meters
because
they
use
now
and
pay
later
,
which
also
more
than
often
raises
queries
with
the
Finance
Revenue
section.
Bills
can
be
the
unaffordable
for
some
customers
and
it
becomes
difficult
to
collect
revenue
after
electricity
was
consumed
and
the
customer can’t pay for it.
•
The
Physical
Condition
of
Existing
Installed
Consumption
Meters:
Large
numbers
of
meters
are
beyond
their
useful
lifespan, security,effectiveness and safety are compromised.
•
The
absence
of
a
Meter
Data
Management
System
(MDMS):
The
collecting
of
meter
data
can
be
utilized
for
reporting
capabilities
for
load
and
demand
forecasting,
management
reports,
and
customer
service
metrics.
Without
a
MDMS
it
becomes
difficult
to
accurately
monitor
and
control
consumption
used
throughout
the
Municipality.
It
is
also
useful
to
store
meter
reads
to
assess
possible
diversion
situations
and
to
trigger
filed
visits
to
investigate
detected
diversions
as
part of a Revenue Protection Management System.
•
Illegal
Connections
/
Tampering:
More
than
often
illegal
connections
/
tampering
are
made
to
the
metering
networks,
these
illegal
connections
/
tampering
damage
the
network
infrastructure
and
leave
meters
not
working
causing
power
failures,
no
metering
to
collect
revenue
ect.
Illegal
Connections
/
Tampering
have
a
negative
impact
on
safety,
revenue,
service delivery and security.
SYSTEM
INTERFACES
STANDARDS
SCALABILITY
SECURITY
CONFIGURABILITY
HIGHLY RESILIENT
Physical security -
secure enclosures, tamper
alerts etc.
No single point of failure
Established data back-up regime
Data Centre Redundancy
Communication Redundancy
Supports new business
models, emerging regulations
(e.g demand management,
load control etc.)
Supports complex tariff
structures
Supports automation of
highly repetitive processes
Solution supports more than
1,000,000 devices
Handling Data Connectivity at
15-minute intervals for every
connected device
Data storage for 5 years+
through a combination of on-
line, off-line archives
Logical security -
Encrypted Network and
application layers
Operational security -
Access permissions,
auditable operator activity
Products meets SANS,
SABS, IEC, ICASA & NRS
Standards
Compliance with NRS049,
NRS773 etc.
Built on industry standard
hardware and software
Minimised wherever possible
Maximise ease of interface to
existing systems
Low operational overhead on
systems
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